Sunday, 24 January 2016

Sacrifices & Benefits of been a Public Bus Captain/Driver



Sacrifices

This chapter can be considered as a summary of what has been written in this blog so far. 

The sacrifices are many. 

The working hours are beyond normal. There will be limited interaction time with family members. Till to date, it is hard for me understanding what is called work-life balance or work-life harmony; and to embrace the ideal of “inclusive society” is out of this world for me. 

I may have about 8 hours for rest, relax and recreation daily. However, it is a daily struggle to get that sufficient power sleep so desperately needed for my health, wellbeing and to nurse my aching body.
Since the society at large is functioning on a Monday to Friday work-life cycle; be it private or statutory board; have weekend Saturday and Sunday as rest and off day and the many more gazetted public holidays to be away from work and spent time with family. It is very difficult for me to understand how I can be included and integrated back to these main stream activities. 

I still remembered how my family wanted me to be included, no matter what happened to my duty. Their never let  down their support to me, and it is not waning till to date. Whenever, we all could not meet up for either lunch or dinner on Mother’s or Father’s Day; the next best thing for them to do was to park the family car nearby the bus stop that, I am servicing, and literally beckon for the bus to get me to stop the bus right in front of them, and when I opened the bus front door, we will greet each other with warm and family love.

As a BC, unless otherwise been schedule to have public holiday off , “PHO”; I am mandated to work. I have become a bit lonely at times as appointment to meet up with my friends or former colleague is very difficult to plan ahead. I only have  about 7days visibility on what is the date for my next off day. Lucky I am already married and have 2 adult sons with me. If today, I am still young and still a Single; finding a life partner is also can be a problem.

So the question is “Why am I still wanting to work as a Bus Captain?”

Benefits of Been a Singaporean Bus Captain


Is there a rewarding life as BC?

Many people look for happiness outside themselves, but true happiness must come from inside of us. Our culture tells us that happiness comes from having a lot of money, power, and a high position in society. But if you observe carefully, you will see that many rich, powerful and famous people are not happy. Many of them have social, mental and behaviour problem.

 I no longer aspire to have much of this anymore, but I am happy because, I have something extremely precious: freedom. It is said that, the most basic condition for happiness to arise is Freedom….Ven. Thich Naht Hanh

Freedom


As a BC in this public transport industry, I have set myself with a multi prone mission to find out what it takes to be one; why the take up rate by Singaporean/locals are so low, and to explore whether this job can be rewarding career for anyone.

For 3 decades long, I have been working in a normal type of office environment. 

I was wired up with telecommunications, emails, Microsoft software, Apps, SAP and complex engineering assisted design software (CAD/CAE). At the end of each business day;  when I finally ready to pack up and go home for dinner, I actually, did not leave my work or problem at the office; even when I am driving my car back to home; many a time, I still keep the complex engineering problem that I need to solve at the back of my mind. This is like, I am physically not in the office, but I am mentally still inside it. 

But for the last two years, I actually have complete Freedom from this kind of mental situation ! Hurray

Yes, you are right, freedom from mental baggage been described above.

These are the freedom you will acquire, when you wish to join this kind of industry:   

No More justification to work from home, basically and fundamentally, the moment, I clocked sign-off or end-duty; there nothing left for me to carry physically or mentally back to me House to work it out from home. 

There is no further quality failure issue or material shortages or potential line-down situation to deal with further. 

I am truly done for the day. Just go home. The end of the shift work is indeed truly liberating. Even the last bus trip apparently become a joy to me.  

No more worry for unfinished office task and unresolved issue to face come next morning. Technically, there is no meeting to attend and nothing are needed to explain for any past due dateline or unresolved quality issue to your project team member or to my supervisor.

No string attached


During this 2 year time frame, I did continue to go for my annual vacation with my wife and family. In December 2014, I was in Sri Lanka and in March & December 2015, I was in Malaysia visiting Penang and Kuala Lumpur; I am completely worry-free during this vacation. No need to log-on to check any more company’s related e-mail. 

No worry to whether, what will be the work load like; when I get back to office after this annual leave holidays period.  

 The last time, I do have this similar kind of feeling, is when I was in college studying for my professional engineering papers (33 years ago); and The moment I completed sitting my last semester exam paper !!

No More Office Politics


Managing people problems and office politics are the past for me now. 

At the height of my job responsibility as Senior Operation Manager with a local public listed moulding company, I managed some 250 staff. Almost every day, there will be problem to handle related to people. 

When I was a specialist engineer in the R&D Dept., there still problem and office politics to manage both inter and intra company. Today, I can joyfully declare that, I am no longer trap in this type of man-made suffering cycle; I am principally,  a OMO, one-man-operation and my customer is the commuting pax.



Good-Bye Sunday’s Afternoon Blue


No More Sunday afternoon and Monday morning’s Blue phenomenon. 

This is for real.

Since I am on rotating rest day roster, I usually do not have Sunday rest day. Previously, I do not work on Saturday and Sunday. On Sunday, I will spend time with both parent by playing mahjong to keep them mentally active and to resist the onset of dementia disease. 

However, on certain Sundays, when my parents are not be available to meet up to have a session of mahjong, and that is when the lousy feeling of Sunday afternoon devil will set in. I just felt un-settle on Sunday’s evening hours. 

But the good news is that, I now no longer have any such feelings for the last 2 years.

Anything needs to worry about ?


I guess, the only thing that I still need to worry is whether, is there any complaint forthcoming form pax or been summoned for traffic offence that may be.   

To mitigate such thought arising and worry about it; I touch my heart and say to myself, I have done what is possible and to the my best of my ability for the duty that I have been entrusted to. So, I shall not be worry about at the juncture.

I do receive commendation and complimentary from time to time. To date, I think, some 250K pax have taken my service. While majority who did give me a commendation, are usually in the form of a simple verbal “thank you”; nevertheless so far, there is one family man with a young daughter and a maid, he did come over to the front and give me a pad on my left shoulder. I was so delighted for that day. I do not know, what I have done to deserve it, but I guess it must be the smile and care (driving carefully), that I have shown to him and his young daughter that resulted in his goodwill gesture showered onto me.

Personal transformation


There will be a lot of opportunity to for me to practice tolerance and patience in the course of my work as Bus Captain. This is so when I need to deal with the in-firm and elderly folks and wheel-chair based pax.

See how to be humble and service the pax are some good trades off that I can get.

Career Path

The company embraced the progressive wages model.

Where I am working now; there is a 7 step career path progression plan. 

It is very well thought out career plan. Since, I am raw (ground zero) to this industry; I started off as a Trainee BC with just a Class3 driving licence with a basic pay of SGD1650/month. 
 
Anyone, if he so wishes, can progress from the designation of a trainee BC, to Senior, Chief and eventually Master Bus Captain

International Friendship


Traditionally, the majority of the foreign BC come from all overall Malaysia, including Sabah and Sarawak and Chinese PRC. 

As a goodwill, I will encourage the Chinese PRC to master some conversational English or Singlish. However, they will give me a reply,” for what, I need to learn it”. I am shocked and I can only wish them well in their short stay here. 

Majority of them, have no plan to work here more than 2+2 years of contract. Even if they did renew their contract for another period, often, I found out that, they will mutually call it off before the contract expired.
 
The feeling is good to be a translator for my colleagues. Though Mandarin is not my major, I major in English and Bahasa Melayu; I still can have a good grasp of spoken Mandarin. So when an Indian colleague from Malaysia wanted to communicate with his Chinese shift duty partner, hand gesturing is a must to complete the communication and information during the handover period. At time, I will be called upon, to be the translator for both of them. 

Usually, the Malaysian BC are more extrovert and speak first in English, and I will translate message into broken Mandarin, the Chinese PRC will reply in their fluent Mandarin and at time bombastic (or chim) language, I will use my job operational related experience to give a satisfactory translation into English for the benefit of the Malaysian colleague.

Usually, they will try to communicate less between them and keep to their own frock.
Most of the time, it left to those local, and those Malaysian whom are conversant in both Malay, English or Mandarin to interact with both distinctive language camp.


NTWU membership


I have yet to convert my NTA membership; National Taxi Association membership to NTWU. Till to date, I yet to make up my mind whether, for long I will stay as a BC.

If I convert my membership into National Transport Workers’ Union; I will be entitled to apply both a Bursary and Scholarship Award from this Union. The minimum requirement for the children to qualify for this award is that, he or she must have a GPA 1.6. 

Since both my sons are already a graduate themselves and have completed their NS duty; this may not be the priority at this juncture for me.

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