A type of rice grain, but produces so many different type of
people…a Chinese proverb
Once you become a BC,
you have to accept the fact that, the commuting pax will be your customer.
I have encountered
myriad of pax’s conduct or action in the course of my work. The followings are
some typical pax actions that are worth mentioning for your sharing in
preparing you on what you will be potentially be meeting or facing with when
you decided to embark on your career as a Public Bus Captain:
The Vulgar Type
It was in the morning
on 29th June 2015 @0700hr; Monday the 1st day of school after a
mid-term break. At Admiralty bus stop; this Chinese man, bought my bus and
immediately, in Hockkien, started to utter this words directly at me. “ Fuck your
mother smelly virginal” .
Spontaneously, I clinched my left hand
fist that been the closes to him to get ready to give a hard punch on his face.
With a hard stare at him, I was waiting for him to retrigger his words;
fortunately, he did not repeat it; however, he started to talk to himself that,
he forgot to bring his company ID pass and need to travel back to home in
Woodlands to collect and restart his journey to office (i.e will be late for
work lah). So I guess, he is scolding himself, after all.
The Fat Boy
This young boy is
indeed very Fat boy. I guess he is about Primary 4 or 5. His mother was with
him at the bus stop waiting for my bus service 904 on 7th December
2014 @ Dr 72 bus stop. He boarded the bus alone, and I could hear what his
mother was “ordering” him not to take anything sweet!. The moment the front
door was closed, he came forward to ask me for sweet.
“Uncle, you have sweet for Me !!”
The Boxer
Whenever, the bus is
technically more than a full load of pax; I will not open the front door to
board any further pax, literally, there is no more standing room, to stand
!. On 22nd July 2015, 1830hr at Yishun MRT, this boxer punched the bus front door some
8 times. I still did not open it. As I drove the bus away from the
bus stop, from the rear mirror, I can see, he is using his mobile to take
photos of me. In my heart, I wish he should have lodge a complaint against me
and I will glad to show the authority the video of his earlier action. After
waited for few weeks, I did not have any complain on this subject matter and I
guess, this boxer do not have guts after all.
The Complaint King
The moment, I pulled
the bus into the bus stop and opened the front door to board this pax, the 1st
thing, I heard was; Why R U so late with an angry voice tone.
Then next statement
was, I have waited for more than 30mins. This duration of waiting time is possible; but it is a bit
unfortunate especially it the service route is a trunk type.
The in front bus may have just past the said bus stop by 3-5mins
earlier than his usual waiting time, and since my bus is been
deployed at an interval of 15mins, and along the trunk road, I was caught up in
several red traffic lights and extra pax demand; I eventually was late for another 5mins before I
could reach the said bus stop that he is waiting. So in total (5+15+5 = 25mins
~ 30mins).
I hope the pax can
understand that, it is never our BC intention of be late to your bus stop, the
road traffice and driving conditions are difficult to predict.
From my heart, I dare say, All BC never like to be late and are
due diligent to commit to follow the time card schedule been issued.
There is nothing beneficial to the BC to be late!.
The Xenophobic Lady
I have heard in the
press media and several MPs in the recent time also commented on this subject.
One day, I was doing service 178 in mid2014. With down-town-line
(DTL2) project under- going construction and long the bus way; there is this
Kranji Lodge, dormitory for the FW; on that day, the bus was full with FW. A
middle age lady boarded the bus at the “Railway BS” @ Bukit Timah road. Too
soon, at Mindef bus stop, the bus was
already full with FW.
She was so, upset and worry with the surge of FW crowd that, she
asked for my permission whether she can come into the driver’s cockpit to
stand.
I told her, “sorry, no” and she started to mumble, “I am afraid
for them! to touch me lah”.
I too in a difficult
position at that moment. Somehow, I think, what she did later was wise and that
helps me to release my anxiety also.
She buzzer the ringer
and I gladly stopped the bus for her to get off the bus immediately the next
bus stop. Thank Goodness.
The Playful Children
Come any weekend or
public holidays, this is hell to me. When you are on neighbourhood feeder
service you will certainly encountered more problem with playful children.
Some
“playful” children will treat the bus as their playground; playing hide and
seek and doing those monkey’s bridge crossing and Tarzan swing inside the bus.
What puzzles me most is that, their guardian or parent do not seem
to mind and just let them carry on.
Once, I could not
tolerate it anymore, I purposely stopped the bus in the middle of the road;
using my both clinched fist, I ramp it hard onto the cockpit partition and
ordered the children to stop playing, an sit down properly. I think, I need to
do what is befitting at that moment
What you know, for the
rest of the journey, the children (both brothers); just keep on looking or
staring at me, whatever lah. I do not care, what is their mind; but at least
some order inside the bus cabin has been restored.
I guess, they have not tasted the consequences
of a nasty fall or knock when the bus is suddenly jammed brake.
When the bus reached
the interchange, as both parents and children are alighting, neither dare to
look at me. I guess, the parent may be a shy over the episode.
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